One of the hardest things I had to deal with as a consultant in my years before joining Adobe System was walking into an enterprise that standardized on a product that was discontinued or just not supported any more.
It’s not just the conversion of content, but the modification of the total workflow and useless tribal knowledge and expertise. Most departments and/or whole enterprises will build an infrastructure to support the applications that they decided to standardize on. I am no spring chicken (48 and counting), so I have seen content and processes change over the years at many different organizations. Sometimes the application purchasing decision makers would not survive their failed choice.
There have been two consents during this time, FrameMaker and RoboHelp. FrameMaker is celebrating its 25th anniversary (my wife and I are also celebrating our 25th wedding anniversary this year). RoboHelp is celebrating its 20th. Any organization that picked these applications has not had to go through the migration nightmare of a failed Software Vendor. The products not only survived, they thrived, evolved and integrated with each other with the release of the Technical Communication Suite.
We have already seen the shuttering of one FrameMaker competitor this year. With these trying economic times would you ever pick a software solution from a vendor that was simpily not financially strong? I encourage you to research Adobe Systems, Inc. Our stock symbol is ADBE.
We are the Company you can count on.