Free Recorded Video – How Content Optimization Tools and Effective Quality Management Practices Can Reduce Overall Program Sustainment Costs

Recorded Video:        

Time:                 Noon EDT / 9:00am PDT
Presenter:       Kent Taylor, Co-Founder and EVP, Acrolinx

The Aerospace & Defense community has long recognized the importance of clear communication to successful operations and maintenance of complex equipment and systems, and has been an early adopter of technologies designed to improve written communication.  From task-oriented paper Tech Orders to IETMs; from typewriters to typesetters, to SGML, to S1000D, and early adoption of the ASD-STE 100 specification for Simplified Technical English.  Content optimization is the next breakthrough…

The application of proven quality management practices, driven by effective content optimization tools and meaningful metrics, can help to ensure high quality, consistent content.

And it is generally recognized that high quality, consistent task-oriented content can:

  • Improve end-user:
    • Comprehension
    • Task completion speed
    • Task completion accuracy
    • Return to service times
  • Reduce end-user:
    • Operational and maintenance errors
    • Task completion time
    • Material waste
    • Downtime

Acrolinx has been providing sophisticated Natural Language Processing technology for content optimization and quality management for more than 10 years.  With more than 20,000 users around the world, our customers in the civilian manufacturing, software, finance, and medical device sectors have proven the quality improvement and cost-reduction impact that effective content optimization processes and tools can deliver.